Shipping and Payment

Shipments are sent every day via the carrier Packeta. Shipments are usually delivered within 2-5 days. At the time of shipment, tracking information will be emailed to you. It is important to provide the correct phone number and email address.

Our company provides the option of delivery to the customer's address or to a dispensing point. The delivery time depends on the stock and the chosen shipping method. If the goods are in stock, they will be dispatched within 24 hours of order confirmation. Otherwise, the customer will be informed of the expected delivery time. Shipping costs are included in the total price of the order and may vary depending on the chosen delivery method. If the customer discovers that the packaging is damaged, we recommend not to collect the goods and to contact our customer support immediately.

If you have any questions, please contact us at any time at info@mentalbotanist.com