Frequently Asked Questions

How does Shipping to Pick-Up Points work?

We ship using Packeta and their network of partner carriers.

You’ll get to choose a Pick-Up Point that suits you best—either a staffed store or an automated locker.

Your package will be delivered there and held for a few days, so you can pick it up when it’s convenient for you. No need to wait at home.

These points are available all across your country. You’ll definitely find one nearby.

Payment options differ depending on your courier or pickup point—you might be able to pay by cash, card, or even a mobile app.
We won’t look this up for you, so please check your carrier’s own info.

Just note: once your order is shipped, we can’t change anything—and we can’t speed up delivery. Most orders arrive in 2–5 days, but it depends on the courier.

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Frequently Asked Questions

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